Questions

How it works

How we plan, what the price includes and what happens once you travel.

How a trip is planned, step by step, is explained on How we work.

Can't find your answer? Write to hello@travelzeg.com.

Who plans and runs my trip?

Our team in New Delhi. A specialist for your destination plans the trip with you, and the same team contracts the hotels, guides and drivers and looks after you on the road. In Nepal, Bhutan and Sri Lanka we work with local partners we have chosen for their reliability.

Why is the price on request?

Every journey is private and planned for your dates, hotels, room types and group size, and hotel rates change through the season. A price on the website would be wrong for most travellers, so we quote each trip individually.

Asking for a quote is free and commits you to nothing. We reply within 24 hours, and your quote shows the full price, including taxes.

What does the price include?

Everything in your itinerary: hotels in the room category you choose (usually with breakfast), a private air-conditioned car and driver, English-speaking guides for the sightseeing listed, entrance fees for guided visits, all transfers, and a contact reachable day and night. Every quote shows the full price, including taxes.

International flights, visas, travel insurance, tips and meals not mentioned are not included.

Can I change the itinerary?

Yes. Every trip is private, so you can change the length of stay, the hotels, the activities and the way you travel between places, until the trip is confirmed. Once you are travelling, tell your contact and we will do what we can.

Do you run group tours?

Our journeys are private, for one traveller or more. We also run a small number of group departures timed to festivals; ask us for the dates.

Do I need travel insurance?

Yes. We ask every traveller to have insurance that covers medical treatment, evacuation and cancellation.

What happens if something goes wrong while I am travelling?

Call or message your contact, any time. Because our own team runs the trip, we can change a hotel, a driver or a plan the same day. One guest asked us to change drivers on the second day of a trip in Kerala, and we did.

Plan my journey

Tell us roughly what you have in mind

A specialist for that country replies within 24 hours, with a first idea of route and price. There is no charge and no obligation.

Or call us on +91 95571 00126