1
A brief from the treating doctor
What the flight must support: a stretcher, oxygen, a ventilator, infection precautions, a doctor or nurse on board.
Air ambulance
Air ambulance and medical flights
Moving a patient to a specialist hospital in another city, or home to their own country, with the right aircraft, equipment and medical team.
In an emergency
Call for help first
If someone's life is in danger, call the local emergency number first: 112 in India. An air ambulance takes planning and is not a first response.
If you have travel insurance, call your insurer's assistance line next. Many insurers organise and pay for medical flights themselves, and they need to approve them before they happen.
If you are travelling with us, call the contact number in your travel documents at any hour. We work with the doctors, the insurer and the operator so you do not have to.
How it works
What a medical flight needs
2
The right aircraft
Not every aircraft can take a stretcher and a medical team. We ask DGCA-approved operators what they can provide, and tell you plainly if a requirement cannot be met.
3
Both ends arranged
A ground ambulance from the hospital to the aircraft, and from the aircraft to the receiving hospital, which must have accepted the patient.
4
Paperwork
Identity documents for the patient and anyone travelling with them. For international flights, a fit-to-fly certificate, permits and immigration formalities.
Good to know
Honest answers
- Who does what
- The operator flies the aircraft and provides the medical configuration; the medical team is confirmed for each flight. We coordinate everything and keep the family informed.
- How fast
- It depends on the patient, the aircraft and the permissions. Domestic flights can often be arranged within hours; international repatriation takes longer.
- Price
- There is no fixed price: the aircraft, the distance, the medical team and the ground ambulances all change it. You receive a written quote before anything is confirmed.
Request a flight
Tell us the date, the route and how many are flying
We reply with aircraft options and a written quote, usually the same day. Asking costs nothing and commits you to nothing.