FREQUENTLY ASKED QUESTIONS
Here are a few answers to our most common questions
What is Travel Zeg?
Travel Zeg is a travel agency that combines all the services and comforts of a traditional travel with the simplicity and price levels of a local Destination Management Company.
On travelzeg.com, you can choose from various trip ideas and adjust many factors such as hotels, activities, or how long you want to stay in a place. Once you are ready, you can book the complete itinerary in one place.
Why should I book on Travel Zeg?
If you are looking for convenient travel planning and booking, flexibility, uncompromised quality, the expertise and support of local tour operators and all of this for a great price, then TravelZeg is what you are looking for!
TravelZeg.com is perfect for planning trips that simply work out thanks to our experienced tour operators. It’s great for many types of personalized trips in Asia, from exploring a country with your friend over family trips that are more than just staying in a hotel to your personal dream honeymoon.
Who is in charge of my trip?
Our local travel experts are in charge of your trip. We have carefully selected travel designers based on their experience and high quality of service with 24/7 local assistance.
When you are planning on travelzeg.com, you profit from the expertise of our brand values as a Destination Management Company. All trip ideas on travelzeg.com were created by expert of local travel designers, they will double-check your itinerary, they will take care of all the reservations for hotels, activities, and transfers, and they will assist you while traveling.
What does the price include?
The price of your trip includes everything mentioned in the itinerary and selected by you during the planning on travelzeg.com:
All selected hotels (often incl. breakfast)
All selected activities with English-speaking guide, transportation and meals (where specified)
All transfers with private driver in A/C car or minivan (road transfers incl. airport pickups, boat, regional flights)
24/7 local assistance during your trip
We always show you the full price including all taxes. There are no hidden costs.
How do I pay for my itinerary?
You pay the itinerary conveniently and safely on travelzeg.com with your credit card. Your credit card will only be charged after the your dedicated travel expert double-checked the trip and confirmed all availabilities. If you book far in advance, we also support payments by installment.